Rosen Hotels

Large-scale voice solution links multiple properties for growing hotel brand.

CLIENT CASE STUDY

 
“In 2013, Millennium Technology Group was seeking partnership with a company that could assist them in deploying a large-scale voice solution across multiple hotel properties. As Millennium was managing multiple large-scale projects on behalf of Rosen Hotels & Resorts, they needed to identify a partner that they could trust to help them execute a future-proof voice-over-IP solution that they could then build upon. As a technology company, they were looking for a like-minded partner with advanced technical skills and the ability to “think outside of the proverbial box.”

THE SOLUTION

Working with Greyson, Millennium was able to continue the deployment of voice-over-IP throughout Rosen Hotels and worked closely with Greyson to migrate three additional properties to the upgraded solution effectively allowing the standardization of technology throughout the enterprise and establishing the platform necessary to add additional properties more easily in the future.

THE RESULTS

The proposed solutions and technical services provided by the Greyson engineering team played a key role in helping to reduce downtime throughout the enterprise. In conjunction with upgrades being made by Millennium, Greyson’s partnership provided them with a stable foundation to centralize additional telecom functions thus reducing cost and providing a consistent guest experience throughout each of the Rosen properties.

Our search for a long-term partner brought Greyson to Millennium. Greyson emerged as a partner who brings value, innovation, and expertise to Millennium. They are consistent, knowledgeable, and a true partner.

ABOUT MILLENNIUM TECHNOLOGY GROUP

Like the vast majority of our customers, IT is probably not your core business. Trying to solve all of your IT challenges internally can become a major distraction, and other aspects of your business can suffer. More often than not these challenges end up costing way in excess of your initial expectations.

We have over 16 years of experience helping thousands of customers address a wide range of issues and projects, such as network security, disaster recovery planning (DRP), business continuity planning (BCP), technology compliance issues, IT staffing, technology recommendations, communications and carrier services, video conferencing and phone systems and much more.

Millennium Technology Group has been serving small and mid-size businesses since 1997. While our size gives you comfort that we’ll be here for the long haul, we also know that you demand and deserve great service and responsive support. That’s why, with Millennium Technology Group, you’ll get everything you need from an IT outsourcing and IT Managed Services Provider at the right price.

Our services range from consulting to implementation of entire networks. We offer our suite Managed Services solution as a way for businesses to transfer the day-to-day related management of network responsibilities to our NOC for greater efficiency and improved performance. Our goal is to develop partnerships that go beyond repairing a PC or server. We strive to truly be a partner not just a vendor.

CloudConnect • Managed IT Services • Backup and Recovery